Privacy Policy

Effective Date: 11/04/2026
Website: https://zylarisacademy.com
Operated by: Zylaris Group

1. Introduction

Zylaris Academy is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, enroll in courses, or interact with our services.

By using Zylaris Academy, you agree to the terms outlined in this Privacy Policy.

2. About Zylaris Academy

Zylaris Academy is the educational and training division of Zylaris Group, providing professional education in artificial intelligence, digital labour, automation, and digital infrastructure.

Data Controller:
Zylaris Group
167–169 Great Portland Street, 5th Floor
London, W1W 5PF
United Kingdom
📧 office@zylarisacademy.com
🌐 https://zylarisacademy.com

3. Information We Collect

3.1 Personal Data

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Company name and job title
  • Billing and payment details
  • Account login credentials
  • Course enrollment data
  • Certification records

3.2 Technical Data

  • IP address
  • Browser type and device information
  • Operating system
  • Website usage data
  • Cookies and analytics data

3.3 Educational Data

  • Course progress and results
  • Assessment and certification outcomes
  • Learning history
  • Submitted assignments and feedback

3.4 Information from Forms

Data submitted through:

  • Digital Labour Audit™
  • Corporate training inquiries
  • Consultant applications
  • Contact forms
  • Newsletter subscriptions

4. How We Use Your Information

We use your personal data to:

  • Deliver courses, certifications, and training services
  • Manage user accounts and enrollments
  • Process payments and subscriptions
  • Issue certificates and digital credentials
  • Provide customer support
  • Improve our platform and services
  • Send communications and updates
  • Conduct analytics and research
  • Comply with legal obligations
  • Facilitate consulting and implementation services

These activities support Zylaris Academy’s mission to equip organizations with the skills needed to adopt AI and digital infrastructure.

5. Legal Basis for Processing

Under the UK GDPR and EU GDPR, we rely on the following legal bases:

Legal Basis Purpose
Contractual Necessity Deliver courses, certifications, and services
Legitimate Interests Improve services and communicate with users
Consent Marketing communications and cookies
Legal Obligation Compliance with regulatory requirements

.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze website performance.

Types of Cookies Used

  • Essential Cookies: Enable website functionality
  • Performance Cookies: Analyze site usage
  • Analytics Cookies: Improve services
  • Marketing Cookies: Personalize advertising

You may manage cookie preferences through your browser settings or our cookie banner.

7. Third-Party Services

We use trusted third-party providers to operate our platform:

Service Purpose
WordPress Website management
LearnDash Learning Management System
Paid Memberships Pro Membership and subscriptions
WooCommerce E-commerce and payments
Gravity Forms Lead capture and inquiries
Stripe / PayPal Payment processing
Zoom Live training sessions
Google Analytics Website analytics
Mailchimp / HubSpot Email marketing
Zapier or Make Workflow automation

These providers process data in accordance with their respective privacy policies.

8. Data Sharing

We do not sell or rent your personal data. We may share information with:

  • Service providers and partners
  • Accreditation bodies (where applicable)
  • Corporate sponsors and training clients
  • Legal and regulatory authorities when required
  • Professional advisers and auditors

9. International Data Transfers

Your data may be transferred outside the United Kingdom or European Economic Area (EEA). When this occurs, we ensure appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs)
  • GDPR-compliant data protection measures
  • Secure hosting environments

10. Data Retention

We retain personal data only as long as necessary.

Data Type Retention Period
User Accounts Duration of account activity
Course Records Up to 7 years
Certifications Permanently for verification
Financial Records 6–7 years (legal compliance)
Marketing Data Until consent is withdrawn

.

11. Data Security

We implement robust technical and organizational measures, including:

  • SSL encryption
  • Secure hosting and firewalls
  • Role-based access controls
  • Encrypted payment gateways
  • Regular system updates and monitoring

12. Your Rights Under GDPR

You have the following rights:

  • Right to Access – Request a copy of your data
  • Right to Rectification – Correct inaccurate data
  • Right to Erasure – Request deletion of your data
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object to Processing
  • Right to Withdraw Consent
  • Right to Lodge a Complaint

To exercise your rights, contact: info@zylarisacademy.com

You may also file a complaint with the UK Information Commissioner’s Office (ICO):
https://www.ico.org.uk

13. Children’s Privacy

Zylaris Academy services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors.

14. Marketing Communications

With your consent, we may send updates regarding:

  • Courses and certifications
  • Corporate training opportunities
  • Events and webinars
  • Industry insights

You may unsubscribe at any time using the link in our emails.

15. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects without human oversight.

16. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

17. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

18. Contact Information

For any questions regarding this Privacy Policy, please contact:

Zylaris Academy
Zylaris Group
167–169 Great Portland Street, 5th Floor
London, W1W 5PF
United Kingdom

📧 office@zylarisacademy.com
🌐 https://zylarisacademy.com

Zylaris Academy empowers the workforce of tomorrow.
Zylaris Group builds the infrastructure that powers it.